Frequently Asked Questions

About our pieces

What can I find at Nubia House?

Nubia House brings together framed art and considered home pieces designed to add warmth, character, and a personal feel to your space.

How do I choose the right size?

Start by measuring the wall and the furniture below it. Compare those measurements with the full product dimensions, including the frame, before ordering. Painter’s tape can help you visualise the size on your wall.

How do I care for framed artwork?

Dust the frame and surface gently with a soft, dry cloth. Keep artwork away from excess moisture and avoid placing it where strong direct sunlight may affect the finish over time.

Orders and delivery

Where can I find shipping information?

Shipping rates and delivery details can vary by destination. Please review the shipping information shown at checkout and any available shipping policy before placing your order.

What is your return policy?

Please review the current returns policy before ordering. If you have a question about a specific product or order, contact us and we’ll help clarify the next step.

Need help?

How can I contact Nubia House?

If you need help choosing a piece or have a question about an order, reach out through the contact channel listed on our Contact Us page.